Policies

Office Hours

We are open:

  • Monday — Thursday: 7am — 7pm
  • Friday: 7am — 6pm

Appointments

Early morning and late evening appointments are available upon request. We will make every effort to accommodate urgent appointments.

Cancellations

Failure to keep your scheduled appointments at Elite Sports Physical Therapy(ESPT) hinders our ability to provide the best care to our patients. So, to limit missed appointments, we have implemented a “No-Show Appointment Fee.”

We ask that you show us consideration by calling at least 24 hours prior to your appointment if you are unable to attend. This will allow us the opportunity to offer that appointment to another patient. Please call us at your earliest convenience.

Cancellation Policy

Insurance

ESPT currently accepts most PPO insurances, Medicare, and auto insurance claims. We also accept patients on a cash-paying basis. Just because we are not on your insurance company’s list of providers, that does not mean we will not accept your insurance. Please feel free to contact us for a more complete explanation of your particular plan.

New Patient Checklist

For your first visit to ESPT, please have the following items ready to ensure that we can treat you effectively-

Bring the following:

  • Doctor’s prescription for physical therapy
  • Patient’s picture ID
  • Patient’s Insurance Card

Dress Comfortably:

  • Lower Extremity Patients: Shorts or loose pants
  • Upper Extremity Patients: T-shirt, tank top, or other loose shirt

Forms to Complete:

Privacy

This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully. If you have any questions about this policy, please contact our office.